Forward Deployed Engineer

About Axle

Axle is building the intelligent infrastructure for how capital moves on Wall Street.

Trillions of dollars in institutional capital get directed through a web of relationships, meetings, and decisions that still run on spreadsheets, email chains, and tools built over a decade ago. This is the layer where markets actually move, and we're at the forefront of rebuilding it.

We have replaced all of it with one platform, powered by AI agents that strip out the manual work and give bankers strategic leverage. Axle is quickly becoming the operating system for Wall Street's most important relationships.

The investment banks already running on Axle treat us as mission-critical, and we are just getting started. The problems we work on are high-stakes, data-dense, and critical to how markets function.

Our founding team blends Wall Street experience with engineering excellence, drawing on backgrounds at firms like Goldman Sachs, Bank of America, AWS, and Capital One. We lived the problem firsthand and built the platform we wished existed. Our tight-knit team in NYC is backed by top-tier VCs and former leaders from JPMorgan, Goldman Sachs, and Citadel.

About the role

Investment banks run their most visible client-facing activity on Axle. When a bank goes live with us, it works because someone owns the path from ambiguity to production.

As a Forward Deployed Engineer, you sit at the intersection of engineering and the customer. You embed with the world's largest financial institutions, learn how they actually operate, and turn that understanding into working software: integrations, data migrations, identity, and the connective tissue that makes Axle feel native inside their environment.

This is a hands-on engineering role with real customer ownership. You write code, you ship it, and you see it create value in weeks, not quarters.

What you'll do

• Own enterprise launches end to end. Lead strategic implementations from technical discovery through production and stabilization. You are the technical owner of the account.
• Turn ambiguity into architecture. Take messy, evolving requirements from operations, technology, and security teams and turn them into crisp plans, decisions, and working systems.
• Build the last mile. Design and ship integrations across CRMs, data platforms, APIs, and file-based pipelines — you write the code that connects Axle to each customer's world.
• Move data with confidence. Run migrations from legacy platforms, define data contracts, validate quality, and get customers to sign-off with evidence.
• Earn trust with enterprise stakeholders. Run technical meetings independently and explain complex systems clearly to both engineers and non-technical leaders.
• Make it repeatable. Turn what you learn in the field into playbooks, patterns, and product feedback that make every future launch faster.

Who you are

• An engineer who likes customers. You want your work measured in customer outcomes, not tickets closed.
• Calm under ambiguity. You structure messy work, make sound calls without waiting for permission, and keep momentum across customers, vendors, and internal teams.
• A clear communicator. Your writing is tight, your meetings have owners and dates, and stakeholders leave knowing exactly what happens next.
• Relentlessly hands-on. You architect the system, write the code, and dig into the problem yourself when something breaks.

What you bring

• 4+ years in forward deployed engineering, solutions engineering, implementation engineering, or a similar customer-facing technical role.
• A track record leading complex enterprise implementations with multiple stakeholders and external dependencies.
• Deep integration experience: REST APIs, event-driven patterns, auth flows, sync and reconciliation patterns, SFTP, and email/calendar systems (Microsoft Graph, Exchange, SES, SMTP).
• Strong relational database skills. You validate migrations, model customer data, and answer hard data questions without waiting on someone else.
• Working proficiency with TypeScript.
• Familiarity with enterprise identity (SSO, SAML, OIDC, role-based access) and enterprise communication infrastructure.

Nice to haves

• Experience in capital markets, financial services, or CRM and workflow software.
• Experience navigating enterprise security and compliance reviews.
• Experience building an implementation function or playbooks to accelerate deployments.

Why this role at Axle

We're building infrastructure that investment banks treat as mission-critical. You'll be at the center of how our largest customers go live. You'll own the technical path from ambiguity to production, with direct exposure to customers, Product, Engineering, and leadership.

This is a role for someone who likes being close to the customer and close to the system. You'll need to think clearly, communicate directly, and get hands-on when the work calls for it.

What to know

We are a startup serving institutions that operate under real pressure, and sometimes that pressure lands on us. There will be times you work long hours or respond outside classic windows because a customer or a deal demands it. We balance a lot at once, and we ask everyone to carry real weight. In exchange, you get outsized ownership, a steep learning curve, and a seat at the center of how markets work. We're in our Flatiron office in New York five days a week because we build faster together.

Benefits & perks

• PTO: Unlimited
• Salary & equity: Competitive compensation with real upside
• Insurance: Medical, dental, and vision — fully covered
• Eats & commute: Lunch and commute stipend, plus office snacks and drinks