Sub-processors
The following Sub-processors are approved by Customer as of the Effective Date. Axle Tech shall maintain and update this list and provide at least thirty (30) days' prior written notice to Customer before adding or replacing any Sub-processor, in accordance with Section 5.5 of the DPA.
| Sub-Processor | Service Provided | Location | Transfer Mechanism |
|---|---|---|---|
| Amazon Web Services, Inc. | Core cloud infrastructure: compute, storage, networking, and database services supporting Axle's platform | United States (us-east-1 / us-east-2) | EU SCCs (Module 2) via AWS DPA; AWS Customer Agreement governs US-to-US processing |
| Anthropic, PBC | AI/LLM processing powering Axle's intelligent features | United States | EU SCCs (Module 2) via Anthropic DPA |
| Auth0, Inc. (an Okta Company) | Authentication, SSO, MFA, and user identity / access management | United States | EU SCCs (Module 2) via Okta/Auth0 DPA |
| Datadog, Inc. | Infrastructure monitoring, observability, and log management for Axle's servers, databases, and services | United States | EU SCCs (Module 2) via Datadog DPA |
| Functional Software, Inc. (dba Sentry) | Real-time application error tracking and performance monitoring | United States | EU SCCs (Module 2) via Sentry DPA |
| GitHub, Inc. (a Microsoft Company) | Source code management, version control, code review, and CI/CD workflows | United States | EU SCCs (Module 2) via Microsoft Online Services DPA |
| OpenAI, L.L.C. | AI/LLM processing powering Axle's intelligent features | United States | EU SCCs (Module 2) via OpenAI DPA |
| Osano, Inc. | Consent management, cookie compliance, and privacy preference management | United States | EU SCCs (Module 2) via Osano DPA |
| PostHog, Inc. | Product analytics, session recordings, feature flags, and A/B testing | United States (PostHog Cloud US) | EU SCCs (Module 2) via PostHog DPA |
| Pylon Labs, Inc. | Customer support ticketing, B2B messaging, and user engagement | United States | EU SCCs (Module 2) via Pylon DPA |
All Sub-processors located outside the EEA or UK are subject to appropriate transfer mechanisms (Standard Contractual Clauses or adequacy decision) as indicated above. Sub-processor details are provided to Customer upon written request to contact@axleaccess.com.
For the full agreement, see the Data Processing Agreement.